Landlords must lodge your deposit in one of three government schemes within 30 days. Search your name or postcode on each:
If your deposit was never protected, or they are keeping money you disagree with:
We do not currently sell a deposit pack. Those claims go through the county court and the deposit scheme's own free adjudicator, and our documents are built for the housing tribunal, so we would rather send you to the right place than sell you the wrong paperwork. The scheme links above are free and are the correct first step. Shelter's deposit guidance ↗ is the best free next step.
Separately: if your landlord did not hold a licence they were required to have, that is a different claim and one we do prepare. Check your address ↗